Frequently Asked Questions

Everything you need to know about shopping at The Office of Us.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return.

How do I determine my size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

Are your materials sustainably sourced?

Yes, The Office of Us is committed to ethical manufacturing. We prioritize organic cotton, recycled polyesters, and fair-trade certified factories for our collections.

Can I modify or cancel my order after it is placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.